Patient & Family Services

Patient Privacy

Read the Kimball Health Services Notice of Privacy Practices here.
You may contact the Admissions office to request a printed copy or call (308) 235-1951.
Direct other questions to our Privacy Officer or call (308) 235-1952, ext. 162.

Admissions

The Admissions office is just through the west doors. The Admissions clerk handles all inpatient/outpatient registrations and dismissals. Making sure we have complete and accurate patient information begins with admission. Please help us by verifying your personal and insurance data on check-in or you may use our new secure online pre-registration. The admissions clerk, in conjunction with our Patients Accounts staff, also handles the hospital switchboard.

When registering, you will be asked for your insurance card, which will have the company's name, address and policy number. If you do not have your card with you at the time of admission, a family member may bring it to the Admissions Office.

Visitor Name Badge Policy

All visitors must sign in and receive a pass to be worn on the premises for the north end of the building where the patient unit and emergency rooms are located. Please stop at the hospital admissions office or hospital nurses station to pick up your pass. Passes are not required on the south end by Rehab Services, Outpatient Clinics and the Rural Health Clinic.

Telephones

Family members and friends can call directly to the telephone in your room from outside by dialing (308) 235-1952 and the bed's extension number. The Admissions desk or the Nurses Station can give you this number during admission.

When you are here and want to call outside the facility, dial "8", then the local phone number. To contact a hospital operator, dial "0". To place a long distance call you must use a calling card. Dial "8" then the toll-free number on your calling card.

Visitor Hours

We encourage your family and friends to visit you as you desire. Visiting hours are flexible and based on patient conditions. Please check at the Nurses Station to determine if exact visiting hours exist.

Fire Safety

Fire drills, performed once a month, help keep staff prepared for emergencies. During drills you'll hear a bell ringing, and nurses will close doors to patient rooms. No one is allowed to pass through any doorway during a fire drill or fire. To ensure fire safety, all personal electric equipment brought into our facility should be inspected by our staff prior to use. Your nurse can coordinate this inspection.

Smoking

Please help our efforts to maintain a healthy, smoke-free environment. No smoking is allowed on our campus, including outside our doors and the parking lots.

Valuables

Please leave valuables including jewelry, larger amounts of cash, and credit cards at home. We cannot be responsible for the loss of money or other valuables left in your room.

Mail Delivery

We will deliver mail to your patient room. Please tell anyone who may be sending you mail to address it to:
ATTN: (Your Name)
Kimball Health Services, 505 South Burg Street, Kimball, NE 69145

Flowers

Deliveries for plants and flowers should stop at the Nurses Station to make sure a patient can be visited. Otherwise, our staff will see that the delivery is made to the patient's room.

Notary Public

Notary service is available during business office hours from 7 a.m.- 5:00 p.m. Monday through Friday, contact Patient Account Services at (308) 235-1970.

Accessibility to the Disabled

Kimball Health Services and all of its programs and activities are accessible to and useable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments. Access features include:
     Curb cuts and ramps between parking areas and buildings.
     Level or ramp access into one floor level of patient care.
     Fully accessible offices, bathrooms, public waiting areaspatient treatment areas, including examining rooms and patient wards.
     A full range of assistive and communication aids provided to persons who are deaf, hard of hearing, or blind, or with other sensory impairments. There is no additional charge for such aids. Some of these aids include:
          * Qualified sign language interpreters for persons who are deaf or hard of hearing.
          * Readers for the blind and large print materials for the visually impaired.
          * Language interpretation via telephone services.

If you require any of the aids listed above, please let the receptionist or your nurse know.