Book a ride with KTCS
Book Now

Patient Financial Services

Welcome to Kimball Health Services' patient financial services page. We understand that navigating healthcare finances can often seem challenging and complex. 

That's why we're dedicated to providing clear and straightforward information about payments, payment plans, billing, financial assistance, and handling multiple bills. 

Our goal is to make this process as simple and stress-free as possible, allowing you to focus on what truly matters - your health. 

Pay Your Bill: Simplified Online Payment

Log in to My Care Corner to easily pay your bill online. Learn more about how to use My Care Corner on our billing page. 

Pay My Bill

Financing Options: CareCredit

We are proud to offer CareCredit to our patients. CareCredit is a healthcare credit card that is designed exclusively for healthcare services and needs with special financing options. The card is subject to credit approval and requires a minimum monthly payment.  

You can contact our office or use the link below to learn more about the program, apply for a credit card, or make a payment. 


Kimball Health Services Financial Assistance Program

Providing healthcare to those who cannot afford to pay is part of our mission at Kimball Health Services. Based on family size and income, you may qualify for free or discounted care, even if you have health insurance. 

If you anticipate difficulties in paying, please discuss it with us. When possible, we encourage you to ask for financial assistance before receiving medical care. 

What Our Program Covers

We provide free care along with financial assistance or charity care to eligible patients who require emergency and other appropriate hospital-based services. No eligible patient will be charged more than what is generally billed to patients with insurance. 

How to Apply for Our Financial Assistance Program

Any patient may apply to receive financial assistance/charity care by submitting an application and providing supporting documentation. 

The application can be downloaded by clicking on the link below. If you have questions or need help, please contact us:

  • When you are checking in or checking out of the hospital
  • By telephone: (308) 235-1990 
  • In-person: 255 W 4th Street, Kimball, Nebraska 69145
  • To obtain documents via mail free of charge, call us at (308) 235-1990
Download the Financial Assistance Application

Other Assistance Programs

In addition to the Kimball Health Services Financial Assistant program, there are other forms of financial assistance that you may be eligible for. 

Payment Plans

Any balance you incur at Kimball Health Services is due within 30 days. If you can’t pay your entire balance in 30 days and need to set up a payment plan, please call  (855) 204-6368

Coverage Assistance

You may be eligible for other government and community programs that may help cover your medical bills. We can help you apply for these programs. 

Emergency Care

If you come to our emergency department and need care for an emergency medical condition as defined by the Emergency Medical Treatment and Labor Act, our team will provide care without discrimination consistent with all our available capabilities, without regard to whether or not you have the ability to pay. 

Insurance for Seniors

We have a Social Services Designee on staff who is also a Nebraska SHIP Counselor. They offer free, unbiased senior health insurance information for Nebraskans.

SHIP counselors receive training on Medicare, Medicaid, other health insurance options, and Medicare fraud awareness. They have resources that include Medicare, group insurance, and prescription coverage. 

KHS Standard Charges

In an effort to comply with Section 2718(e) of the Affordable Care Act, Kimball Health Services has made standard charges for items and services received in the hospital setting publicly available and in a machine-readable format. 

Pricing for items and services in this file may not always reflect current pricing and is not suitable for the purposes of estimating patient liability.

For patient liability estimates, please contact our Business Office at 308-235-1990.

Download an Excel version of KHS standard charges.

Get More Info

Frequently Asked Questions

Why does the box at the top of my statement for "Account #" have the word GUARANTOR in it?

The word “GUARANTOR” is displayed in the Account # box when you are responsible for more than one account.

Where can I find the account number on my statement?

The account number is in the description section next to the patient’s name.

Why do I have so many account numbers?

Each time you visit Kimball Health Services, including each clinic visit, you are assigned a unique account number for that visit. 

How long will it take for my payment to post to my account?

It may take 3 to 5 days for payments to post. If the payment does not appear after five business days, contact Patient Financial Services at (855) 204-6368.

Or you can visit the Patient Financial Services office at:

255 W 4th Street
Kimball, Nebraska 69145

Does the hospital offer payment plans?

Yes, we offer affordable financing options for eligible patients. Call (855) 204-6368 for information on payment plans.

Where do I go for billing questions?

Contact Patient Financial Services at (855) 204 - 6368 or visit us in person at our office located at:

255 W 4th Street
Kimball, Nebraska 69145

Can I apply for financial assistance?

Yes, call our Patient Financial Services offices at (308) 235-1990 for more information on financial assistance options.

I only visited the hospital once, why am I receiving bills from other organizations?

You may receive billing statements from other entities, such as Advanced Medical Imaging or some of our specialty clinic providers’ offices, that are a result of your visit to our hospital.

These providers have their own billing and accounting procedures. If you receive a bill from them and have questions, please contact them directly.

Why do I have more than one bill?

We have separate billing systems for clinic and hospital services, which may result in multiple bills if you were both at the hospital and the clinic for services on the same day.

If you have Medicare or Medicaid insurance coverage, both programs require us to bill all lab tests performed in the clinic through our hospital billing system. That means if you were at the clinic for services and had a lab test done, you will receive two different bills for that visit. 

Why did my insurance send me two EOBs?

For certain services, we must bill most insurances on a hospital claim for facility services and a doctor claim for the physician who evaluated and treated you, resulting in two claims and two subsequent EOBs.

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram